The new version of Onspot is now online.
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Next-Gen Traveler Assistance for the Modern Agencies

Connect your brand with travel industry’s best-kept secret.
Additional Revenue
Generate a new stream of income by adding OnSpot to your itineraries
Peace of mind
Our team of experts have your back if anything happens with your booking
New commissions
Earn OnSpot credits on everything your clients buy during travel

As a travel agent, offering advice on 180+ destinations while keeping customers happy and loyal can sometimes feel like spinning 5 plates on sticks while riding a unicycle. 

We got you! Meet OnSpot: your extra set of hands.

No commitment - Because we understand travel seasonality, our on-demand approach offers full flexibility, keeping your operational costs low during shoulder season while allowing for instant staff augmentation during peak activity.

Always on brand

We align our service with your brand’s policies so all cases are handled the same way you would. Our easy-to-use platform lets you set your preferences in a granular way so you can rest assured all scenarios fall according to your plan.

Live notifications

You receive an email notification each time we act so you can be the first to know and inform your travel agent client or anticipate upcoming claims.

See the real-world results in these leading companies.

Hear it from industry front-runners who've elevated their traveler experience with OnSpot
Travel Agencies
We've established a strong trust-based relationship with OnSpot for almost 6 years now. They've got our back on the ground, answering any questions our customers have and jumping in with solutions when things pop up.
Aurélie Chabrol

FAQs

Curious? Our FAQs are the snack-sized lowdown you're craving!

Are you a new kind of travel agent?

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What makes you different from a travel insurance?

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What languages does your concierge team speak?

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What types of services do you offer to travelers?

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Can I still book your service if I have more than the maximum of participants in any given plan?

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Do you have some kind of limitations in what you can offer?

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Do you offer an API or other integration options?

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Do you offer any loyalty or referral programs?

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Do you offer any training or support for our staff to understand your services better?

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How do I ensure you answer my client’s needs the way I would?

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How do you ensure the quality of local services and experiences?

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How do you introduce yourself to my local partners?

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Is your service available worldwide or only in specific destinations?

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How far in advance can we book your service?

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Isn’t it the job of my local receptive partner?

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What data security measures do you have in place?

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World-class Traveler Experience doesn’t happen by chance