The new version of Onspot is now online.
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Become a traveler magnet

Impress your client base with a 24h service that makes you look good, every time
GDPR compliant
We only collect what’s needed while safeguarding your customer data and privacy
Duty of Care
We help EU-based agencies fully comply with the Package Travel Directive
New commissions
Earn OnSpot credits on everything your clients buy during travel
Analytics
Our personalized reports include key performance metrics to help you make better

As a boutique travel advisor, your personal touch is your superpower. However, managing your clients' on-the-spot needs during their travels can be challenging, especially when juggling multiple itineraries. Enter OnSpot, your new secret power.

Always on brand

We align our service with your brand’s policies so all cases are handled the same way you would. Our easy-to-use platform lets you set your preferences in a granular way so you can rest assured all scenarios fall according to your plan.

Live notifications

You receive an email notification each time we act so you can be the first to know and inform your travel agent client or anticipate upcoming claims.

See the real-world results in these leading companies.

Hear it from industry front-runners who've elevated their traveler experience with OnSpot
Travel Designers
We have used OnSpot for years now and the team never disappoints. Flexibility, know-how, proactivity, updates, and follow-ups on travelers, are some of the reasons why we always include OnSpot services in our offers, worldwide.
Nora Gherras

FAQs

Curious? Our FAQs are the snack-sized lowdown you're craving!

Are you a new kind of travel agent?

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Can I still book your service if I have more than the maximum of participants in any given plan?

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Do you have some kind of limitations in what you can offer?

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Do you offer an API or other integration options?

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Do you offer any loyalty or referral programs?

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Do you offer any training or support for our staff to understand your services better?

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How do I ensure you answer my client’s needs the way I would?

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How do you ensure the quality of local services and experiences?

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How do you introduce yourself to my local partners?

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How far in advance can we book your service?

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Is your service available worldwide or only in specific destinations?

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Isn’t it the job of my local receptive partner?

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What languages does your concierge team speak?

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What data security measures do you have in place?

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What makes you different from a travel insurance?

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What types of services do you offer to travelers?

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World-class Traveler Experience doesn’t happen by chance